FAQs

The minimum size of the shop should be 100sq.ft. However, the preferred size is 150 sq ft or more in a prime location with moving crowd, 3 phase EB connection, 1500 ltr over water tank facility and frontage parking space.

The unit franchise fee is Rs.2,89,000+GST

The franchise fee is non-refundable and non-transferable.

The franchise agreement is valid for 5 years. At the end of the 5th year, you can renew the agreement by paying 25% of the franchise fee at the time of renewal.

No Royalty

Yes! Coonoor Tea House will provide an interior plan and the execution of the same at additional cost as per the actuals. However, the franchisee can take over interior execution on request or approval from the Head Office.

The franchisee (investor) is responsible for the interior work, painting, and furniture etc. (the approximate cost can be anywhere between Rs.80,000/- to Rs.2,00,000/-). Shop security deposit (if it is a rented shop) will also be extra.

Yes. All are branded products (Voltas ,LG,Samsung,Blue star,etc.)and comes with a brand warranty.

The brand will supply all the primary ingredients at an additional cost. How ever, there are some items which the franchisee has to buy in the local market.

The brand will not supply any snack items. The franchisee can keep the local snack items at the shop with approval from the brand. The franchisee can either prepare the snacks or get it from good snacks vendors. The quality of snacks should not be compromised.

Coonoor Tea House doesn’t allow selling any items other than its menu at its outlet. However, considering the regional flavours and demands, a few selected drinks can be added with the written approval from the brand. “No other tea varieties can be added”.

No, 0% tolerance on the same and its strictly not allowed.

No. However, the Brand provides the training to your selected staff. You need a minimum of 2-3 workers to run the shop. These workers do not need to have any prior experience in the hotel field because all the drinks at Coonoor Tea House are prepared using formulas. Minimum of 3 days training is enough to learn our preparation methods.

You have two options for training your staffs.

Option 1 ) You can send your staffs to any of our selected shops n your nearest location or else to our head outlet in Vellore. The training at these locations charges Rs.500/- per person per day. however, The cost of your staff’s travel, food, and accommodation will be borne by you.

Option 2 ) Alternatively, we can send one of our chefs to your shop for training for 3-4 days, which will cost Rs.1000 for training per day. You will also have to bear the expenses of travel, food, and accommodation of the trainer. However, it subject to availability of staffs from HO.

The daily sale at our outlets ranges between Rs.4,000 to Rs .15,000. However, on average, you can expect a regular sale of 10,000 or more. The primary factor deciding the daily sale is the location of the outlet (preferably high foot fall areas).

The unit franchise will procure all raw materials exclusively from the Franchisor/District Franchisee only. The purchase of raw materials/ products from anywhere else without the written permission from the brand will be treated as a violation of the agreement, thus making the agreement void

In that case, if the Unit Franchise is found selling the products and raw materials of other brands to the customer, the unit franchise shall be liable to pay a fine to the brand. Without prejudice to any other right, recourse and/ or remedy that Brand may have under law and/ or equity and/ or under the agreement will collect an amount equivalent to INR 10,00,000/- (INR. Ten Lakh only) as liquidated damage not as a penalty.

Brand representatives will be regularly visiting the outlet without prior notice. The district franchisee will also keep track of all the unit franchises. Our customer care number also will be placed at all outlets to report any complaints about service. Franchisee will be sole responsible for legal/ govt compliances. However, franchisor cannot be held responsible for the same.

The franchisee has to send daily, weekly and monthly report to the company via whatsapp or any other means of communication as prescribed by the franchisor from time to time.

There is no specified distance but we will not open an outlet at a location which would affect your business.

No, as of now for unit franchise. It is still under discussion with committee members.

No. 0% tolerance on the same. outlet has fix only the prescribed designs or themes. However, one or two marketing designs/materials has to be approved in written by HO.

No. the franchise can decide their own shop timing based on the market scenario and situation abiding all the legal norms. However, the perferred timing is from 6 a.m. to 9 p.m.

FSSAI certificate, Corporation tax fire safety certification property tax (optional, subject to discussion with building owner if it is rented premises) GST (optional, subject to discussion with HO audit team).